Our Terms and Conditions of Use, Returns & Refunds, and Privacy Policy
Ethos Fire Turnout Rentals and Equipment is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interacts with our website. By accessing Ethosfire.com, you acknowledge and fully understand Ethos Fire’s Privacy Statement and freely consent to the information collection and use practices in this Website Privacy Policy Statement. Ethos Fire collects certain information from and about its users directly from our Web Server Logs, the user, and cookies.
Terms & Conditions
Using this website and placing orders
Ethos Fire LLC (https://ethosfire.com) is committed to keeping our visitors informed about our policies and how we use the information we gather on our website. By using our website or obtaining any product or service through our website, you agree to the collection and use of information as set forth in this policy. If you do not agree to this policy, please do not use the website.
Please be aware that other sites accessible through this website have their own privacy policies and data collection, use, and disclosure practices. This privacy policy does not cover the information practices of those other sites linked to Ethos Fire’s website.
Order Confirmation
Your order confirmation is sent to you upon approval of payment. Our payment system will send a receipt to the email address associated with this order. Please keep this order number in a safe place – If you have to get in touch with us for any reason, it helps if you have it available.
Cancellation Policy
Our training turnout rentals programs are designed to help Academy Cadets and Firefighting students get the right turnout gear for their training. Contact Bryan Powell at (619) 778-7579 or John Ghiotto at (619) 540-0376, or you can use our Contact Us Form to reach out to Ethos Fire.
Limitations of Liability
Our liability is limited to the replacement of non-servicable clothing, as per NFPA 1851. If you believe your turnout PPE gear is non-serviceable or have had a “training incident,” that compromised the integrity of the gear, contact Bryan Powell (619 778-7579) or John Ghiotto (619 540-0376). You’ll be dealing directly with the owners of Ethos Fire for your issue. Their hours are Monday – Saturday, from 7:00 AM – 7:00 PM.
Returns and Refund Policy
Our training turnout rentals program is designed to help Academy Cadets and Firefighting students get the right turnout gear for their training. We’re firefighters ourselves, and we understand that “life happens,” and sometimes we have to take a step back to reevaluate our life plans for the future.
- You can contact Bryan Powell at (619) 778-7579 or John Ghiotto at (619) 540-0376, or you can use our Contact Us Form to reach out to Ethos Fire about any questions or concerns with your return.
- Returns are usually processed within 72 hours once your return is received back in our warehouse.
- You should package your return items in a shipping-appropriate box that will ensure the items arrive safely. It is recommended to use the same type of packaging as you received your gear.
- Your refund will be returned to you using the same payment method originally used when ordering your gear.
Rental Payment Terms
We require 100% payment (including deposit if requested) in advance, prior to shipment of your order.
Copyright and intellectual property disclosure
All Content (text/images) in this website is Copyright © 2023 Ethos Fire LLC and used with permission/license from the content creator or their agent.
Returns and Refunds
Contact Bryan Powell at (619) 778-7579 or John Ghiotto at (619) 540-0376, or you can use our Contact Us Form to reach out to Ethos Fire about any questions or concerns with your return.
Our Privacy & Cookie Policy
Ethos Fire LLC (https://ethosfire.com) is committed to keeping our visitors informed about how we use the information we gather on our website. By using our website or obtaining any product or service through our website, you agree to the collection and use of information as set forth in this policy. If you do not agree to this policy, please do not use the website.
Please be aware that other sites accessible through this website have their own privacy policies and data collection, use, and disclosure practices. This privacy policy does not cover the information practices of those other sites linked to Ethos Fire’s website.
Who we are
Our website address is: https://ethosfire.com
Acknowledgement and Acceptance of our terms and conditions
Ethos Fire is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect, when you or your computer interact with our website. By accessing Ethosfire.com, you acknowledge and fully understand Ethos Fire’s Privacy Statement. You freely consent to the information collection and use practices in this Website Privacy Policy Statement. Ethos Fire collects certain information from and about its users directly from our Web Server Logs, the user, and cookies.
When you visit our website, we may track information to administer the site and Ethos Fire may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web Server in the domain that issued the cookie to you.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Your Privacy and Our Cookies
When you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience, and will last for one year.
Logging in, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices.
Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data at Ethos Fire
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments will be checked through an automated 3rd party (Akismet) spam detection service.
Changes To This Policy Statement
(This page was last updated by Evans Group Marketing on September 21, 2023.)
Ethos Fire reserves the right, at any time, and without notice, to add to, change, modify, or update this Privacy Policy by posting a revised policy on this website. Any revised Privacy Policy shall be effective immediately on posting. However, any time this policy is updated, the date of modification will be posted. We encourage you to periodically review this privacy statement to stay informed about how to protect the personal information we collect. Your continued use of this website and service constitutes your agreement to this privacy policy statement and any updates.
Contacting Us
If you have questions regarding our Privacy Policy, it’s implementation, failure to adhere to this Privacy Policy and/or our general data collection practices, please contact us at ethosfireprotection@gmail.com or send your comments to:
Ethos Fire LLC
5416 Collier Ave
San Diego, California, 92115, USA
